Global CRM and Loyalty Excellence

13-14 March 2012

Lisbon

http://cross.flemingeurope.com/global-crm-loyalty  

Managing the customer relationship is important for all businesses, but is critical for all service businesses who strongly depend on repeat customers, ongoing contracts and referrals. Reports consistently show that it costs 8 times more to gather a new customer than to keep an existing one. Therefore, a good CRM plan will make your business more profitable…guaranteed!

Join your peers and enjoy the breathtaking atmosphere, listen and discuss with CRM experts from

● 13 Global Fortune 1000 companies
● 10 different regions
● 9 different industries

Why Take Part in this prestigious event?

● As a valued employee of your organization, you will be able to share your knowledge and gain recognition with your peers
● Listen and broaden your insight through interesting case studies presented from Fortune 1000 companies: CocaCola, L’oreal, Nestle, IBM, Orange Business Services, Unicredit, Fiat, O2/Telefonica and others…
● Be exposed to various solution providers with proven track records
● Last but not least – enjoy the treatment of a 5 star event in Lisbon, recognized as one of the alpha cities of Europe!!

IMPORTANT NOTE: Places are limited so REGISTER TODAY in order to secure your place!

The breakdown of the program prepared for this year’s event is available here:
http://cross.flemingeurope.com/global-crm-loyalty/programme  

Alternatively, you can REQUEST A DETAILED AGENDA through this link:
http://cross.flemingeurope.com/global-crm-loyalty/request-agenda

Should you wish to receive more information and or take part in this senior-level event contact Silvia Anderson on +421 257 272 105 or email silvia.anderson@flemingeurope.com

REGISTER HERE