Three Unbeatable Methods to Cross Sell and Up Sell Products

Three Unbeatable Methods for Cross Sell Products and Services
On Demand

This course will teach you how to teach cross-selling and up-selling in your contact center. Learn the scripting strategies required that will increase your bottom line.

You will learn the methods of cross selling:

1. The Traditional Method after the original order
   • The best way to transition to the Up-Sell
   • How to assume the Up-Sell
   • Words and phrases to use for the transition to the Cross-Sell
     
2. The Buying Signal Method
   • Listening for the buying signal and learning when to act on that signal
   • Interactive questions that lead to ask for the sale
   • When to ask for the additional order
     
3. The Seed the Sale Method
   • Seeding the call for the Up-Sell
   • What to say, How to say it and WHEN

Register for this Session Only
Price $199 per Company
Workbook Included

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