Customer Service As A Growth Strategy
to a recent Gallup report, companies with engaged customers realize 50% higher
revenues than those without, yet organizations are still failing to engage 70%
of their customers, and relying instead on acquisitions. So how do you improve
the bottom line without spending a fortune? The answer is leveraging customer
experience as a key driver of growth. This white paper provides several best
practices for leveraging customer service to improve the customer experience.
What You’ll Learn:
6 best practices for improving customer experience
2 tips for reducing costs while improving support
The impact of teamwork on CX
CLICK HERE TO DOWNLOAD THIS WHITE PAPER!