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Tech Showcase - Connecting with Your Customers Where It Matters Most

UJET

Presented By: UJET



Live Date: January 30, 2018. PLEASE SIGN IN FOR THE RECORDING.

Presented by: Anand Janefalkar, founder and CEO of UJET

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About the Webcast

Companies lose over $62 billion a year in business due to poor customer support experiences.

 Convoluted systems, endless hold times, and multiple transfers without context all play a role. This webcast will demonstrate how an integrated voice and chat platform that creates a holistic experience can lead to higher satisfaction, increased revenue, and more repeat business. 

Join us as we demonstrate the benefits of a solution that offers complete native integration in every channel and seamless integration with your current CRM. You will see such key capabilities as:

• Provide conversations that requires less customer effort with more personalized interactions eliminating customer frustration.
• Present agents with key customer insights before picking up the call in order to solve problems instantly.
• Deliver on-demand as well as multi-channel interaction in the same solution.

Hear how to achieve higher FCR, reduced handle time and lower costs.

About the Presenters

Anand Janefalkar , Founder and CEO of UJET, Inc.

As Founder and CEO of UJET, Inc., Anand Janefalkar has 15 years of experience in the technology industry and has served as a technical advisor for various startups in the Bay Area. Prior to founding UJET, he served as Senior Engineering Manager at Jawbone, and also previously contributed to multiple high profile projects at Motorola.   

Anand received a Bachelor of Engineering, Electronics from Mumbai University and a Master of Science, Telecommunications from Southern Methodist University.