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Saving with Toll-Free Least Cost Routing Can Help You Better Serve Your Customers

thinQ

Presented By: thinQ



Live Date: October 5, 2017. PLEASE SIGN IN FOR RECORDING.

Presented by Michael Tindall, President, thinQ, Inc.

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About the Webcast

Imagine having total control over every call your customers make— choosing the route, quality, and carrier on a cloud-based, least cost routing platform.

You are now able to put the full power of least cost routing in your hands!

By putting multiple Tier-1 carriers in competition with one another, thinQ's Toll-Free LCR engine automatically optimizes your Toll-Free routing, instantly saving your company up to 50% on toll-free costs. Additionally, a multiple carrier solution provides disaster recovery in the event of a potentially embarrassing carrier outage. It will keep your customers and accountants equally happy, and that's just scratching the surface!

Hear how contact centers are using thinQ to improve toll-free performance, deploy route blocks, use follow-the-sun protocols and much more. With no set-up or operational fees—it is the easiest way to improve your contact center performance before the phone even rings.  

 

About the Presenters

Michael Tindall, President, thinQ Inc.

For almost 20 years, Michael has been engineering disruptive communication technologies. He has held senior-level positions at ClearSky Networks, US Networks, and Bandwidth.com, and is one of only 18 OpenSIPS Certified professionals worldwide, validating his proven experience and authority in VoIP technology. After building one of the industry’s first cloud-based least cost routing (LCR) platforms, he co-founded thinQ in 2009 with former Bandwidth.com colleague Aaron Leon. Their goal is to create innovative communication solutions that enable businesses to communicate more efficiently while reducing costs. As President and CTO, Michael oversees the development of the industry’s first and only Toll-Free LCR, a technology that is reinventing how contact centers and enterprise companies manage toll-free calling.