New UC offerings eliminate need for Contact Centers globally. Precipitating a global recession, a new globally available human presence domain has been unveiled that combines all public and private information about individuals into a single repository. For any issue, question, or problem, an individual is instantly connected with the company resource or expert best qualified to resolve the contact. No ACD, skills based routing, web or voice solutions are required as new telepathic technologies instantly meld the minds of the questioner and the knowledge expert. Taking only moments to implant the suggested solution in the recipients brain via their embedded chip and data store, the incremental cost of the transaction is effectively zero. Finding no way to make money off customers and without a single dissatisfied customer, corporations have laid off millions and cancelled outsourcing contracts deemed as unnecessary. The resulting failure to distributed wealth to the large population of consumers has reduced demand and sent prices into free fall.
Governments have immediately convened emergency telepathic collaboration conferences among economic experts, but so far no workable solution has been proposed. As the world's population adjusts to this new order of satisfaction saturation, virtual news sources are broadcasting warnings from pessimistic political extremists that they no longer able to goad poorly informed citizens into behaviors that serve their cause and that humanity's very existence is now threatened.
IBMicroraclesoft could not be reached for comment.