Presented By: Patrick Hall, Chief Marketing Officer, CallCopy
On Demand Date: April 2011
The impact of the Payment Card Industry (PCI) Data Security Standard (DSS) on call recording is often difficult to understand. What cardholder data is allowed to be recorded? Is it OK to store data as long as it is encrypted? Are there portions of a call that should never be recorded? While questions such as these seem simple, answering them wrong can have far-reaching impact. Join us as we clarify the true impact of PCI on call recording today, and look at the PCI Security Standards Council’s new guidelines on Protecting Telephone-based Payment Card Data.
Listen to this informative webinar to hear discussion:
- PCI’s impact on call recording.
- A roadmap for ensuring that you are recording in compliance with the PCI DSS.
- Which cardholder elements can be stored and which can’t.
- Blackouts, encryption and data storage guidelines.
- Best practices for implementing a call recording application.
Special Offer: Attendees will receive a complimentary copy of CallCopy's new whitepaper Call Recording and PCI Compliance: CallCopy and the PCI DSS v2.0.
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