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Build a Customer-Centric Mindset Across Generations

[24]7.ai

Presented By: [24]7.ai



December 12, 1:00 pm Eastern

Presented by: Aneta Ranstoller, Product Marketing Manager [24]7.ai

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About the Webcast

Technology advancements continue to change how generations prefer to interact with companies. But technology by itself is not the real disruptor, not being customer-centric is the biggest threat to any business. To optimize customer experience, organizations must understand generational preferences and account for them when developing strategy.

In this webcast we discuss: 

  • How to manage engagements across different platforms and channels.
  • How to utilize the latest technologies in AI, machine learning, and bots to optimize the customer experience.
  • Simple steps your organization can take to increase CSAT and NPS.

Join us and learn how to deliver intent-driven engagement to be customer-centric across generations.

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    About the Presenters

    Aneta Ranstoller, Product Marketing Manager, Vertical Markets, [24]7.ai

    Aneta Ranstoller brings 15 years of experience across the marketing mix driving thought leadership, messaging, and go-to market in key verticals to her role as Manager of Product and Vertical Marketing at [24]7.ai.  Prior to [24]7.ai, Aneta held positions across a number of industries in product management, product marketing and communications, and was responsible for strategic product launches, go-to-market plans, and integrated marketing campaigns to engage, inform, and delight audiences.