Presented By: Jim Nies, Director, Product Management, Desktop and Process Analytics and Brian Schupbach, Program Manager, Desktop and Process Analytics, Verint 

On Demand - Live Date: July 2012

Today’s employees are bombarded with information and have to make many decisions quickly—often while keeping customers engaged. In this webcast, you will learn how to help your staff overcome these challenges and dramatically improve their productivity. Discover five productivity-boosting tips that can help your business:

• Decrease data-entry time and potential errors
• Improve response times while providing employees with just-in-time instructions
• Identify opportunities for reducing costly idle time
• Capture time standards for tasks and process steps for better staff utilization
• Empower employees to improve their own performance.  

Learn how other businesses are using these techniques right now to improve employee productivity and performance, enhance customer satisfaction, and build their bottom line.