Presented By: CRMXchange
Date: May 4th - May 5th

Attend this online conference and learn the latest and most effective solutions and tips for your enterprise.  This is the one place where you can download white papers, case studies, product literature and participate in live virtual workshops on speech analyitcs and speech self service.

Meet and network with vendors, analysts, speakers and associates in the networking lounge.

Live Webcasts Include:
 
--The Value of Actionable Insights -Donna Fluss, President, DMG Consulting
--Take Charge of your Customer Dynamics with Speech Analytics -NICE Systems
--Outbound Notification: It’s Not Your Mother’s Dialer -Nancy Jamison, President, Principal Analyst, Jamison Consulting
--Using Analytics To Measure Speech Effectiveness & Potential -Joe Alwan is the Vice President and General Manager, AVOKE Caller Experience Analytics
--Know Your Customers’ Next Moves—Discover the Possibilities with Speech Analytics -Daniel Ziv, Vice President, Customer Interaction Analytics, Verint Systems
--Personalized IVR: Chasing and Catching the White Rabbit-Daniel Hong, Lead Analyst, Customer Interaction, Ovum
--Speech Strategy and the Customer Experience: The importance of a multi-channel approach-  Elaine Cascio, VP Vanguard Communications Corporation
 
There is no cost to attend the live sessions, browse the Exhibitor Booths, or to enter the networking lounge. Attend the Sessions That are Right for You - If the times and dates are not convenient for you, it is not a problem.  All of the workshops are recorded and will be available for 15 days after the event.