Presented By: Jay Emmons, VP Customer Operations, Voxify and Roger Nunn, VP Worldwide Sales, Voxify
On Demand - Live Date February 2008
Jay Emmons, formerly VP Worldwide Customer Operations at Autodesk and experienced in running international call centers, presents best practices in speech self-service deployments. She will share the techniques used to successfully deploy applications across many industries for “outbound” product renewals and refills, order transactions and status in multiple languages, as well as call steering. In this webcast you will learn:
--Techniques to making “outbound” speech applications successful
--Best practices in deploying multiple languages simultaneously
--New capabilities for companies to make real-time changes to call steering applications